Returns & Exchanges

At Daraz Order, we want you to be completely satisfied with your beauty purchase. If a product doesn't meet your expectations, you can return it within 14 days of delivery provided it is unused and in its original packaging.

1

Initiate Return

Log into your account, navigate to your order history, and select the 'Request Return' button for the specific beauty items you wish to send back.

2

Pack the Items

Carefully place the unused product and its original box into a secure shipping container, ensuring all seals and protective caps are intact.

3

Ship to Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 48 hours of your request.

4

Quality Inspection & Refund

Once our beauty experts confirm the item is in its original condition, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing